Creandum's recipe for success was betting on a difficult market, coupled with a long time building personal relationships with the startup team. Spotify didn't seem like the right bet when Creandum first looked at it in 2007 - most investors didn't want to touch that segment of the market. The music industry was risky, had very small margins, and opened up a whole world of legal headaches - at the time there was no easy or even completely legal way to make a business out of downloading music.
Nevertheless, after appreciating Spotify's product and team approach, Creandum led the first venture round. Before investing, Creandum and Spotify met regularly for talks and consultations for 18 months. These talks created a deep personal connection between Creandum and Spotify. In the end, it paid off - in the ten years since the investment, Spotify has grown from an unknown Swedish startup to the world's most popular music streaming service.